Sagent Chief Product Officer Stephanie Durflinger On Redefining “Customer For Life” In Loan Servicing

Sagent Chief Product Officer Stephanie Durflinger On Redefining “Customer For Life” In Loan Servicing

The software in your mortgage servicing tech stack matters. These tools are the lifeblood of customer care, retention and engagement. Plus they keep you efficient, compliant, and increase MSR values in this complex business. Your solutions must be simple, especially when your borrower and servicing priorities are complex. This is the core belief Stephanie Durflinger…

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What Do Sagent’s 2 New EVPs Think About COVID Recovery & Remaking Homeownership?

What Do Sagent’s 2 New EVPs Think About COVID Recovery & Remaking Homeownership?

Sagent continues to move fast on our vision to remake loan servicing and homeownership from the consumer perspective. This week, we’re thrilled to let our customers and partners know  we’ve added two veteran executive leaders to serve you: David Doyle, as EVP of Business Development, and Jesse Decker, as EVP of Customer Success. These are…

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Sagent is a DSNews MVP in Loss Mitigation Services

Sagent is a DSNews MVP in Loss Mitigation Services

The latest issue of DSNews just landed, and they featured Sagent as a loss mitigation MVP for the mortgage industry.  As America’s most modern loan servicing software company, Sagent serves America’s top bank and nonbank servicers and powers the homeownership experience for millions of consumers. Sagent’s core products LoanServ, Account Connect, Tempo, and DataScape cover…

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Mortgage Servicing Fintech Sagent Appoints Former Bank of America and Roostify Execs As Head of Business Development  & Customer Success

Mortgage Servicing Fintech Sagent Appoints Former Bank of America and Roostify Execs As Head of Business Development & Customer Success

Move Accelerates Sagent’s Modernization of America’s Top Banks & Lenders  KING OF PRUSSIA, Pa. – May 6, 2020 – Sagent, a fintech company modernizing mortgage and consumer loan servicing for America’s top banks and lenders, today appointed banking veteran David Doyle as EVP of Business Development and technology veteran Jesse Decker as EVP of Customer Success. These…

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3 Customer Care Musts As Mortgage Forbearances Become Loan Modifications

3 Customer Care Musts As Mortgage Forbearances Become Loan Modifications

In the first seven weeks of COVID statewide lockdowns, 30.3 million Americans filed for unemployment and 7.54% of mortgages (3.8 million) went into forbearance. These forbearance numbers will rise during Q2 2020, and as many progress into loan modifications in Q4 and beyond, customer care at scale is critical to support stressed homeowners and keep…

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defi SOLUTIONS, Sagent Auto Merger Brings Together Market Leaders in Auto and Consumer Lending Technology and Services

defi SOLUTIONS, Sagent Auto Merger Brings Together Market Leaders in Auto and Consumer Lending Technology and Services

WESTLAKE, Texas–(BUSINESS WIRE)– Merger of Leading Lending Technology and Services Companies Brings Scalability and Innovation to Lending defi SOLUTIONS-DE, LLC and Sagent Auto, LLC, two leaders in auto lending technology and services, have signed an agreement to merge. The resulting company, to be known as defi SOLUTIONS, will be uniquely positioned to elevate auto lender…

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