Sagent Appoints Former BofA Exec as CTO to Accelerate Consumer-First Modernization of Mortgage Servicing

Sagent Appoints Former BofA Exec as CTO to Accelerate Consumer-First Modernization of Mortgage Servicing

Uday Devalla, Formerly of Bank of America and Stearns Lending, to bring same consumer sensibility available in mortgage originations to servicing  KING OF PRUSSIA, Pa. – September 17, 2020 – Sagent, a fintech company modernizing mortgage and consumer loan servicing for America’s top banks and lenders, today appointed veteran technology leader Uday Devalla as Chief…

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3 Mortgage Forbearance Themes to Watch in August

3 Mortgage Forbearance Themes to Watch in August

While the total number of forbearances continues to drop, the number of homeowners extending and re-entering forbearances is rising. As we move through August, here are three core themes Sagent is tracking to help mortgage servicers care for customers. THEME 1: What comes after forbearance?  Traditional loan modifications come after forbearance, and involve adjustments to…

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Mortgage Fintech Sagent Appoints Former LoanDepot & Computershare Execs To Newly Created Innovation & Security Roles

Mortgage Fintech Sagent Appoints Former LoanDepot & Computershare Execs To Newly Created Innovation & Security Roles

Hires accelerate modernization of homeowner engagement for America’s top servicers while keeping housing system safe KING OF PRUSSIA, Pa. – Wed, July 8, 2020 – Sagent, a fintech company modernizing mortgage and consumer loan servicing for America’s top banks and lenders, today appointed mortgage tech veterans Tim Von Kaenel as Chief Innovation Officer and Shawn Stroud as…

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Sagent Chief Product Officer Stephanie Durflinger On Redefining “Customer For Life” In Loan Servicing

Sagent Chief Product Officer Stephanie Durflinger On Redefining “Customer For Life” In Loan Servicing

The software in your mortgage servicing tech stack matters. These tools are the lifeblood of customer care, retention and engagement. Plus they keep you efficient, compliant, and increase MSR values in this complex business. Your solutions must be simple, especially when your borrower and servicing priorities are complex. This is the core belief Stephanie Durflinger…

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What Do Sagent’s 2 New EVPs Think About COVID Recovery & Remaking Homeownership?

What Do Sagent’s 2 New EVPs Think About COVID Recovery & Remaking Homeownership?

Sagent continues to move fast on our vision to remake loan servicing and homeownership from the consumer perspective. This week, we’re thrilled to let our customers and partners know  we’ve added two veteran executive leaders to serve you: David Doyle, as EVP of Business Development, and Jesse Decker, as EVP of Customer Success. These are…

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Sagent is a DSNews MVP in Loss Mitigation Services

Sagent is a DSNews MVP in Loss Mitigation Services

The latest issue of DSNews just landed, and they featured Sagent as a loss mitigation MVP for the mortgage industry.  As America’s most modern loan servicing software company, Sagent serves America’s top bank and nonbank servicers and powers the homeownership experience for millions of consumers. Sagent’s core products LoanServ, Account Connect, Tempo, and DataScape cover…

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Mortgage Servicing Fintech Sagent Appoints Former Bank of America and Roostify Execs As Head of Business Development  & Customer Success

Mortgage Servicing Fintech Sagent Appoints Former Bank of America and Roostify Execs As Head of Business Development & Customer Success

Move Accelerates Sagent’s Modernization of America’s Top Banks & Lenders  KING OF PRUSSIA, Pa. – May 6, 2020 – Sagent, a fintech company modernizing mortgage and consumer loan servicing for America’s top banks and lenders, today appointed banking veteran David Doyle as EVP of Business Development and technology veteran Jesse Decker as EVP of Customer Success. These…

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3 Customer Care Musts As Mortgage Forbearances Become Loan Modifications

3 Customer Care Musts As Mortgage Forbearances Become Loan Modifications

In the first seven weeks of COVID statewide lockdowns, 30.3 million Americans filed for unemployment and 7.54% of mortgages (3.8 million) went into forbearance. These forbearance numbers will rise during Q2 2020, and as many progress into loan modifications in Q4 and beyond, customer care at scale is critical to support stressed homeowners and keep…

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