Auto Account Servicing

Auto Account Servicing


Effectively Manage Every Auto Loan and Lease’s Lifecycle

Manage the core functions of auto account servicing that reflects the way you do business with intuitive configuration tools. Streamline your automotive account servicing operations today with Sagent Lending Technologies. It’s a step in the right direction for complete and total control.

 

Take control of the four major functions in auto account servicing:

  • Account administration – perform general ledger maintenance, payment posting, and account closeout and sale functions
  • Collateral management – easily manage titles, end-of-term lease and balloon functions, and vehicle remarketing
  • Customer care – provides the tools to perform consumer fulfillment, complaint capture, and welcome calling
  • Default management – manage collections, repossession, and bankruptcy activity with rules-based queuing and automated workflow tools

Remain compliant with regulatory demands, optimize portfolio management with proven best practice management controls, and accelerate your response time to customer needs.

  • Workflow routing – eliminate manual user handoff and tracking between functional areas
  • Streamlined access permissions – user role configuration enables all servicing activity to be managed within a single platform
  • Real time updates – eliminate the need for batch cycles to perform a data refresh
  • Client-managed system configuration and content management – provides the agility necessary to manage change in business processes
  • Rule-based workflow and scripting – enables shorter training times and employee effectiveness

Have access to industry-leading databases. Sagent has partnered with ADESA’s AutoVin® for inspection services; OpenLane® for vehicle grounding and Recovery Data Network® for repossession services; and LexisNexis® Bankruptcy Solutions for bankruptcy and deceased borrower monitoring. Ask about our many other integrations.

Contact Sagent to learn more about how Sagent’s Auto Account Servicing Platform can set your servicers up for success.